"Fresh insight in the area of
kindness and compassion."
"Best book on the topic."
Keys to Motivation and Productivity
Dr. Beverly Potter
Around explains behavior psychology and
how to apply the techniques to daily supervision
situations. It is a valuable
reference to return to when faced with difficult
shows step-by-step how to assure
top performance from yourself and all those on your
team. It explains the
most complex techniques in down-to-earth terms.
Turning Around tells how to:
Turning Around focuses strictly on
and how to achieve them day-in and day-out. It makes
your job easier and
your career progress more satisfying.
Many traditional management theories have failed
to produce the desired
results because they have tended to view employee
behaviors as isolated events,
and have thus overlooked their relationship to the
These theories often point to internal needs,
motives, and conflicts as the
sole determinants of a person's actions. On the
other hand, when you expand
your vision to look at those behaviors in their
environmental context, you
may conclude that within that environment, it may
be that your actions or
nonactions are the very events that evoke or
maintain the behaviors you would
like to eliminate. In other words, one way of
changing the behavior of those
around you is to change your own behavior.
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